January 24

What’s More Important… Impacts or Impressions?

What drives the bottom line more… gross tonnage (impressions) or fewer, highly targeted impacts? For most of my career I was taught that impressions were the golden goose. But a few years ago, back in 2008, something really interesting happened on my personal blog Positive Disruption. Here is a reprint of what I wrote. Read it and then ask yourself again… what’s more important? Impacts or Impressions? Let me know in the comments.

I spend a lot of time talking with fellow staffers and clients about the need to focus on Impacts versus the traditional industry standard of Impressions. I’ve always felt it better to run fewer impressions but make them more relevant. Today I got a chance to watch this play out in real-time.

I’ve been blogging here at Positive Disruption for about 2 years and on an average day, I’ll have about 10 page views. I do a good bit of public speaking and I always reference my blog and usually post the presentation on the blog instead of the standard “leave behind” in hopes of advertising the blog and driving traffic. Same goes for anything I write, if I comment on another website’s comment section I always put a link back to Positive Disruption. And of course, when I write my small agency diary posts, I always go back and respond to comments — with the obligatory link back here.

All of this and two years of blogging gets me about 25-30 page views on a really good day.

Then this morning Ad Age does me a huge favor and posts a quote I gave them about the future of digital marketing. Not only did they post it, but it was the first quote in the story and it included a link back to this blog.

In just a single day, I’ve had 160 page views — 6 times my best day. Why? Because Ad Age is a highly relevant source and because the quote wasn’t half bad.

All this shows, it isn’t about quantity but quality when it comes to driving qualified traffic to a website, retail outlet, hotel, etc. We in marketing should spend a hell of a lot more time worrying about running the right impressions (Impacts) versus running the most impressions (tonnage). We’d stretch our clients’ budgets farther and probably sell more of their wares.

So, which is it. Impacts or Impressions?

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About the author

Tom is 30 year veteran of the sales & marketing industry with a penchant for stiff drinks, good debates and showing others how to combine the power of digital platforms and technology with the science of persuasion to turn conversations into customers.

He is the founder of Converse Digital, a former contributing writer for Advertising Age, and author of The Invisible Sale regarded by readers as a "must-read for any marketing and sales team."

The Invisible Sale has been described as: showing the reader how to rip down the communication barrier between sales and marketing teams in an easy-to-digest look at how both teams can work together to attract, measure, and close prospects in today's online landscape.

In the book, Tom breaks down his entire business development process, honed over a decade of practice, to create the ultimate field guide for anyone tasked with creating an effective business development program for themselves, their agency, or company.

And for those seeking to learn more about the art and science of persuasion, modern digitally oriented prospecting, effective lead nurturing without becoming a nuisance and closing more business deals, Tom has authored hundreds of articles available via his Painless Prospecting Newsletter Archives.

He is also a highly sought after sales & marketing keynote speaker who has graced stages in 52 cities, 27 states, and 7 countries spread across 4 continents.

He primarily speaking on topics of sales, business development, social selling, social media and the power of consumer experiences shared via social media as the ultimate form of advertising.

Tom's probably best known for his incredibly successful, groundbreaking social media campaign to rebrand Mardi Gras from "girls gone wild" to "family friendly fun" using nothing other than social media. That work led him to create his signature tourism marketing keynote -- The Soundtrack of our Life: Leveraging Visitor Experiences To Drive Visitation.

Too learn more about Tom's most requested talks, or check his availability, visit his professional speaker page.

You can also follow him on Twitter or connect with him on LinkedIn.


Tags

blogger outreach, content marketing, digital strategy


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