February 11, 2026

52% of referrals never call. Want to know if you’re the reason? Learn how to check your Google Referral Index Score.

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February 3, 2026

TL;DR: This article explains how to make impactful presentations by applying proven principles from cognitive science and brain research. It’s written for anyone who uses PowerPoint or slide-based presentations at work and shows how to reduce cognitive overload, align visuals with how the brain processes information, and design slides that actually improve learning, retention, and understanding

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December 11, 2025

Recently, after delivering one of my Perfect Pitch™ webinars, an attendee asked me: “How do we build credibility DURING the discovery call?” Great question! Truthfully, I told him, if you’re waiting till the Discovery Call to create credibility, you may be too late. Before the prospect ever agreed to a meeting with you, they Googled you, and

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December 10, 2025

For a long time, the music business ran on a straightforward value equation. The studios were selling you new products every day. You couldn’t wait to buy them—albums and then eventually individual songs. You stored them in a library. You owned them forever. BUT, your access was always constrained by some box. At first the box

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November 4, 2025

Stop awkward discovery calls. Learn why yours feel like a date and get expert questions to build trust and qualify leads with genuine conversation.

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July 29, 2025

Learn how to win your next agency pitch using science-backed techniques that build trust, inspire belief, and get prospects to say YES.

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July 15, 2025

Struggling with a dry agency pipeline? Here are FIVE things you can do today to fix it.

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July 2, 2025

Original Research Content Marketing: How to leverage original research and knowledge to painlessly prospect for new clients.

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June 25, 2025

When you sit across the table from a prospective client, you aren’t selling services; you’re selling belief. The modern pitch isn’t a laundry list of deliverables or a gallery of Instagram-worthy portfolio pieces. It’s an invitation to envision a future where conversation drives conversion, where proof validates possibility, and where emotion cements commitment. In my

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May 13, 2025

Learn how The Propinquity Principle™ reshapes business development in an AI world, as SEO and PPC lose impact in a zero-click, AI-driven era.

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May 6, 2025

Unlock the power of The Propinquity Principle™ to strengthen your agency business development plan. Build trust, credibility, and top-of-mind awareness to win new clients more predictably and efficiently.

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April 15, 2025

Master effective prospect follow‑up: the psychology behind failed outreach, overcome barriers, and use proven strategies to win more clients.

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April 9, 2025

Here’s the truth that too few agencies want to hear: if your agency business development strategy is focused on selling strategy, media, digital, creative, or PR services, you’re replaceable. Harsh? Maybe. But real. In today’s market, clients negotiate on execution. But they hire the agency they believe is most likely to deliver the outcome they

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February 26, 2025

Discover how Mardi Gras reveals key lessons in defining your agency’s value proposition—scarcity, convenience, and strategic advantage drive premium pricing.

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February 12, 2025

Business development is one of the most complex jobs in an agency. Period. It’s high-pressure, filled with rejection, and misunderstood by the very people who hire for it.   How tough is it? The average tenure of an agency business development (BD) person is just under two years (RSW/US). Let that sink in.   Twenty-four

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February 6, 2025

Discover a sales strategy that prioritizes quality over quantity. Learn how ‘The Power of One’ transforms your business development efforts.

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January 29, 2025

Discover why The Invisible Sale remains crucial in the AI era, and how strategic content marketing builds trust, fuels engagement, and drives agency business growth.

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November 6, 2024

In a recent conversation with Brent Weaver on the Digital Agency Show, I shared what I’ve learned in over 30 years as an agency business development consultant. From my early days knocking on doors selling greeting cards to becoming a trusted advisor for agencies looking to grow, I’ve seen how a clear strategy, resilience, and

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November 1, 2024

Go behind the scenes to learn how Jono grapples with prospect generation, evolving market dynamics, and the quest to create trust between his agency and prospects during the business development journey.

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November 1, 2024

Paul discusses the importance of his 4-pillar approach to strategic planning, the evolution of digital marketing, and how he has successfully navigated the shifting digital landscape over the past 20 years to grow his agency.

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August 6, 2024

Are YOU a Repeater or Recreator? Did you know the answer is THE difference between content curation success and failure?

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April 2, 2024

A Referred Client Prospect left you a message indicating that one of your clients or friends, whom we’ll call a Referral Agent, suggested they should contact you. They may or may not reveal the reasoning behind the need to chat; usually, I find they don’t. Instead, they leave a phone number and a short message

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February 6, 2024

Converse Digital’s detailed analysis of the 2024 RSW/US Agency New Business Outlook Report & our 3-Step plan to help agencies overcome the hurdles uncovered by the report.

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October 18, 2023

Learn how to identify the best time to stop pursuing a lead that is unlikely to convert to maximize your business development efforts.

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September 28, 2023

Converse Digital’s detailed analysis of the 2023 RSW/US Agency New Business Report & our 3-Step plan to help agencies overcome the hurdles uncovered by the report.

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September 14, 2023

“Why don’t you write up a proposal to [deliver whatever a prospective client is about to hire you or your agency to deliver to them] with a budget and send it over to me to consider?”  This one sentence creates more anxiety, angst, fear and self-doubt in the hearts and minds of freelancers, coaches and

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August 16, 2023

The human brain analyzes 11 million information inputs every second hence, why every moment of attention is a gift. We’ve all heard that the human attention span is now shorter than a goldfish (total BS, by the way, and here is the proof). Still, the truth is that humans today are overwhelmed with information, inputs,

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May 9, 2023

I recently listened to Barbara Winters, VP and principal analyst at Forrester, to discuss how Gen Z and Millennial B2B Buyers are reshaping the buying process and what companies should do to succeed with these buyers. And what she had to say, kind of blew me away. Honestly. Here’s why. When I wrote The Invisible

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April 26, 2023

Today’s post is the second part of our three-part series — LinkedIn Sales Prospecting for Introverts. If you missed the first post, Building Connections That Matter, feel free to read it before continuing on to today’s post, LinkedIn Content Marketing Strategies for Introverts. It’s ok, I’ll wait .   As an introverted business development professional,

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