September 28, 2021

The Mono-Culture is Dead, Long Live the Weirdos So what’s the deal? Why has Facebook’s advertising the last two years doubled-down on hyper-focused groups with such niche audiences as “LGBTQ Crochet/Knitting/Crafters?” This concept is largely the reason for TikTok’s overnight explosive success. TikTok’s “For You Page” (FYP) homepage feature takes the hashtag concept of cataloguing

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June 24, 2021

Do you wish you could leverage the power of social media and conversations to grow brand loyalty and purchase intent? You can.

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June 17, 2021

Should we be on [insert name of new or hot social network here] or [established social media platform]? This is easily the most common question our digital strategy clients pose to us. And interestingly of late, the question tends to focus on two of the biggest social media platforms – Facebook and Instagram – often

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January 9, 2020

How a DMO can Sell Greatly by programming or influencing a first time visitor’s destination experience to maximize the value for both the visitor and the destination marketing organization.

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October 17, 2019

Today’s post is inspired by the KSHMR, Nevve song Do Bad Well. It got me to thinking about how salespeople approach sales training today. So often, instead of trying to learn how to do good, the training just reinforces how to do bad well. Stick with me here… it will all come together. Doing Bad

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October 3, 2019

Let’s face it. Every second you spend sales prospecting that doesn’t result in a sale or the creation of a long-term Social Agent relationship is basically wasted time. So today, let’s talk about the four things you can do immediately to improve your sales prospecting success rate. Never Talk To a Stranger As a salesperson,

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September 19, 2019

What Are The Advantages of Face-to-Face Meetings? While everyone loves the ability of technology to scale our sales efforts, save time and my personal favorite, call on sales prospects all around the globe while sleeping in my own bed each night, the simple truth is, nothing closes a deal like a great face-to-face meeting with

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August 22, 2019

Getting and maintaining a consumers’ or sales prospects’ attention. It’s the single hardest and most important step in any sales process. So how, in a digitally centric, content overload world do you actually do it?  Getting A Sales Prospect’s Attention People will take interesting calls. – David Droga Getting A Consumer’s Attention Attention spans are

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March 14, 2019

Measuring the true sales impact of social media efforts his hard and sometimes downright impossible. In the early days of social media that was ok. Social media was the bright shiny object that everyone wanted and few understood. Social media gurus would quip, “what’s the ROI of your mother?” and folks actually took that as

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March 5, 2019

As I embark on yet another Fat Tuesday, I can’t help but flashback a decade (yes, it’s been 10 years since I first invited you to experience Mardi Gras via my Tweetstream) and marvel at the power of Social Media to build brand perception. Back then, my little experiment was novel (no one had ever

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February 20, 2019

In November 2016, CNN plunked down a reported 20 millions dollars to purchase Beme, the video-sharing app started by YouTube star Casey Neistat. CNN hoped to fashion it into an independently operated daily online news program that would appeal to today’s digital centric consumer. By January 2018, Neistat was out and the effort became a glaring

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January 16, 2019

Companies today live and die by the KPI (Key Performance Indicator) metric of their choosing. They become slaves to the data based sales & marketing approach. And there is nothing wrong with that until there is, especially with consumer engagement KPI’s. Because what at first, seems to be a positive, could actually hide a huge

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May 23, 2018

The Facebook Like, is often dismissed as little more than a Facebook Marketing vanity metric by many in the social media marketing world. I get it, it’s so easy to Like something. It doesn’t take a lot of effort, so how valuable is a Facebook Like really in terms of brand building, lead generation and

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January 24, 2018

Facebook’s announcement that “The new algorithm will emphasize posts from friends and family over viral videos and clickbait headlines from Pages.” doesn’t mean you need a new social media strategy. It means you’ll need to execute better against the same social media strategy you should have been deploying all along. Let me show you why.

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August 24, 2016

According to just released data from Pew…. YES…  Millennials are far more likely than their elder brethren to be searching for God via the Internet. In fact, they’re almost 5 TIMES more likely to seek the Almighty on the web then Baby Boomers and this might be the most important marketing stat you’ll read all

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August 16, 2016

You can’t sell if you can’t persuade. We all know that. But what you probably haven’t figured out yet is that digital content is the most persuasive tool in your sales & marketing toolbox and you’re not using it correctly. In my 2014 Content Marketing World talk — Using Content as Your New Sales Force — I talked about

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July 27, 2016

How often do you make a purchase that you don’t fully understand? I know I do all the time. If my house needs a new roof, I have to hire roofers who will provide the materials and complete the installation. But I know nothing about roofing! How do I make an informed decision about who

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July 21, 2016

Travel planning is entirely different today than say even 10 years ago. Today’s travelers are invisible prospects to you and your marketing team, often until after they’ve made their vacation destination selection. Combine that with a consumer whose needs are more complex, stresses more numerous and media choices that have literally exploded over the last

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January 7, 2016

What if I told you I could create a 161% change in consumer perception by simply changing the background of a headshot photo? Would you believe me? Would you believe that something so small could cause such a massive improvement in your consumer marketing programs? And not just any perception, a meaningful one — the

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February 17, 2015

Mardi Gras has, and continues to be, one of the most well known, interesting and misunderstood free festivals in the world. An enormous content marketing and digital marketing opportunity for brands — think brand activation, content creation, brand awareness, social media opportunities and good old fashioned sales incentives trips — Mardi Gras offers it all.

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July 2, 2014

Last week while driving my six year old son to camp, he asked me an interesting question.  “Dad, how do you become famous?” I responded that you do something notable and worthy. He then went on to ask me to define worthy. Which I defined is doing something meaningful for the world. Something that made

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February 18, 2014

I miss all the conversations I used to have on Twitter. So a few weeks ago I created a Twitter Chat called #DayChat as a virtual social media water cooler where my friends and I could hang out and chat about marketing vs just sharing links with each other. I also did it as a

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January 8, 2014

Back in 2008, when I first made a serious foray into social media, I was just some a guy in New Orleans with a computer, a blog and a few ideas. I’m still just a guy with a computer, a blog, and a few ideas. But thanks to social media, I also picked up a

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August 6, 2013

How do you prove the ROI of your social media efforts? For most people, social ROI is proved by measuring likes, follows, tweets, retweets and clicks because they don’t think they can link social media activity to sales conversions. And truth be told, for most of the inexpensive social media management platform options available click/follow/tweet

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April 23, 2013

I can’t tell you how excited I am to finally be able to tell everyone this incredible news — my first social selling book, The Invisible Sale is finally available on Amazon and B&N. A recent BtoB Magazine survey of US B2B marketers found that in 2013, 60% of respondents cited generating more leads remained their top challenge. And

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November 1, 2012

Have you ever wished someone would just give you directions for how to go from wanting to leverage social media for your business-to-consumer (B2C) brand to actually leveraging social media for your brand? Do you feel like you know what you hope to accomplish but just don’t know how to begin a social media strategy

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October 3, 2012

Last week I received an @reply message on Twitter from a local Dairy Queen. It was pretty obvious they were just randomly reaching out in hopes of breaking through the social media noise and maybe get a follow back. Once I clicked through to see their account, my hunch was confirmed. As you can see

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January 17, 2012

When companies first contact me about launching a social media campaign, they usually have three big questions. First, how much will it cost. Second, how long will it take. And third, how to approach the building of a blueprint for launching the effort. A few weeks ago my friend Mack Collier posted his second annual

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July 7, 2011

Do yourself a favor and stop reading this post for 30 seconds, drop over to your Twitter, Facebook or Google+ stream and take a peek at what you see. I’m guessing that you like most folks you’re going to see a lot of one thing: content. Content being shared in the form of links, photos,

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April 27, 2011

We’re gearing up for our first New Orleans, workshop. For some time now friends and associates have been asking when we’ll create a special social media marketing workshop specifically for small business owners and marketers in small companies. A workshop that is designed to give them the necessary information and insight into exactly how to

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