Yesterday morning I had the pleasure of spending an hour with a group of men discussing gratitude -- its role in our lives, how we should be teaching it to our children, its role in our religion (it was a prayer group) -- and that got me to thinking … [Read more...]
How Often Do You Thank Your Clients?
Filed Under: Client Relationship Tagged With: ad agency, Ad Agency Business Development, advertising agency, client relationships, rant, Sell Greatly, Tom Martin
Why Do Companies Screw Their Best Customers?
Yesterday I received an email from Oculus that really pissed me off. The email invited me (an early adopter of the technology) to share the gift of VR. It went on to inform me that for a “limited time” Oculus was selling a package of one Rift + two … [Read more...]
Filed Under: Digital Strategy Tagged With: customer service, influencer marketing, influencer marketing agency, influencer marketing strategy, rant, Social Agent, Social Agents
