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How Often Do You Thank Your Clients?

Yesterday morning I had the pleasure of spending an hour with a group of men discussing gratitude -- its role in our lives, how we should be teaching it to our children, its role in our religion (it was a prayer group) -- and that got me to thinking … [Read more...]

Why Do Companies Screw Their Best Customers?

Yesterday I received an email from Oculus that really pissed me off. The email invited me (an early adopter of the technology) to share the gift of VR. It went on to inform me that for a “limited time” Oculus was selling a package of one Rift + two … [Read more...]